Covid-19 Guidance

We have all looked forward to the lifting of restrictions for so long now, but most of us are not quite convinced that we are out of the woods just yet!

We have looked at our arrangements very carefully to ensure the safety of us all and to limit the risk of COVID- 19 and will continue to offer an enhanced cleaning regime and opening hours for showers and toilets to allow cleaning to take place. A list of visitors will continue to be maintained for the foreseeable future. To help you through these changes, here is a simple guide which has been written to keep all of us safe and to respect our local community.



• Enjoy your caravan and the immediate area of your pitch and public space in and around the site.

• Walk freely around the grounds, always observing social distance from other site users.

• Bring soap, hand gel, gloves, toilet roll, disinfectant, hand sanitiser – just to be on the safe side.

• Bring your own supplies of food and drink which may reduce reliance and congestion in local shops.

• Remember that you can have food delivered to the site, however you would need to collect this from the site entrance.

• Talk to any of our team – Reg, Christine, Martin and Margaret -we are looking forward to seeing you!


• You or any of your household have any symptoms of COVID-19 or feel even slightly unwell

• You have been in isolation within the last 14 days

• You have been out of the country in the last 14 days


What to Do If You Have Symptoms of COVID-19 whilst on Site:

• Inform Martin or Margaret immediately and self-isolate where you are to minimise any risk of transmission and request a test.

• If you are confirmed to have COVID-19, you should then return home if you reasonably can, using private transport but only driving yourself if you can do so safely.

• If you cannot reasonably return home (for example because you are not well enough to travel or do not have the means to arrange transport), your circumstances will be discussed with an appropriate health care professional and, if necessary, the local authority.

• Other guests in the same caravan should also self-isolate where they are.

• If the diagnosis is then confirmed, they should also return home for any remaining part of their 7-day isolation period, subject to being able to do so safely.

• If COVID-19 is confirmed on Site – it will be necessary to close all shower and toilet facilities

• Guidance will be sought on Site closure and communicated to everyone as a matter of urgency – please ensure that we have your latest contact details as on attached GDPR Information.


• What you would do if you become unwell while at your caravan.? Would you be able to drive yourself home before symptoms could worsen?

• Would you be staying with someone who could take you back home?

• Please consider that our local hospital in Skegness Urgent Care does not deal with COVID-19 cases, and that there is increased pressure during summer months on Boston Hospital (40 mins away) and Lincoln Hospital (1hr away). Therefore, being at your home address in-case symptoms worsen might be a good idea.


When you arrive, use your fob to enter the gate and go to your caravan. Then, text Margaret on 07850633471 or phone the house on 01754 811990 to let us know that you are on site. Keep these numbers safe in case of emergencies.  Please consider other guests and park leaving spaces where you can. If you are parked next to someone, please observe social distancing and wait if another family is currently getting in/out of their vehicle.

You may be using more wipes/ kitchen roll for cleaning but DO NOT flush them down your toilet and block our drains. £120 call out fee applies. Aqua Kem MUST be used in toilets and is available at a cost of £9.00. It is a condition of your contract that this fluid is used, and any breach will result in termination of your contract.

Payment for Aqua Kem, gas and electricity can be made via BACS (preferred) contactless payment or cash. NO CHEQUES PLEASE


Guidance for the Safety of All of Us:

• Caravans MUST NOT be sublet to other visitors

• Consider socially distancing outside and keeping your groups to a manageable number.

• Respect the personal space of everyone on site – this consideration applies equally to dogs which must be kept in the boundary of your pitch on a lead to avoid straying.

• When dog walking in the field please observe the one-way path over the bridge, to the gate, through the marked path and back through the second gate.

• Only one person (plus family) per fishing peg with NO overnight reservations, please.

• A black bin bag has already been provided in your outside bin. Bin collection is on Wednesdays for one black bag per caravan. Please leave your bag, tied up, next to your green bin for collection on Wednesday or when you leave the site. A new black bag will be placed on top of your green bin.



These are communal areas and as such could potentially spread infection. Please use your own facilities where possible to reduce the likelihood of the spread of infection. We have greatly enhanced cleaning of these facilities and you will find:

• Sanitising gel outside and inside toilet and shower areas.

• Advice re hand washing and gel application

• A cleaning schedule, clear to all, carried out by Margaret and Christine

• Showers open with only 1 person in the shower cubicle at one time and anyone waiting to wait outside

• Shower tokens available from Reg in bags of 5 coins – £2.50 per bag

• External toilet cubicles open 24/7

• We do reserve the right to close facilities if they become problematic.

• Remember that the Klargester Sewage Systems will not operate if the wrong fluid is used. Only Aqua Kem, the supplied and approved fluid can be used. The cost per call out is not yet known, but around £120 which will be passed onto the person using bleach, wet wipes, or non economically friendly cassette fluid.



• Storage of gas cylinders on site is limited and only 1 bottle permitted per pitch, so please order gas giving 7 days’ notice of need. Money can be transferred by BACS to the Site Account, Card Payment or posted through the letterbox in an envelope with your name and pitch clearly marked.

• Electricity meters will be read on 30th of each month and the reading and cost text to your mobile.

Money should be placed in the envelopes provided and posted through the letterbox by 7th day of the next month or transferred by BACS or Card Payment.